Terms and Conditions – maryouli StoreTo ensure the best shopping experience for our customers, all exchange and return requests at maryouli Store are subject to the following terms and conditions:
For an exchange or return request to be accepted, the product must meet the following requirements:
• The product must be new and unused
• Free from any damage or signs of wear
• Returned in its original packaging
• Includes all original tags and identification cards
• Returned with the original brand box (if applicable)
Failure to meet any of these conditions gives maryouli Store the right to reject the request or charge the customer any resulting costs.
• Exchange requests must be submitted within 14 days from the date of receiving the order
• Return requests must be submitted within 14 days from the date of receiving the order
• Once an exchange coupon is issued, a return request cannot be made after 72 hours
• Refunds apply to the product value only and do not include shipping or cash-on-delivery fees
• The customer is responsible for return shipping costs when the return is made by personal choice
• In cases of manufacturing defects or incorrect items sent, maryouli Store covers all related costs
• Refunds are processed to the same payment method used for the purchase
• Processing time ranges from 7 to 14 business days after receiving and inspecting the product
• For cash-on-delivery orders, refunds follow the store’s approved refund procedure
• If the order is canceled before shipment, the full amount will be refunded within 10 business days
• If canceled after shipment, a fee of 35 will be deducted from the order value
All products at maryouli Store are covered by a warranty against manufacturing defects, provided that:
• The customer contacts us immediately upon discovering the issue
• Clear photos of the defect are provided
• The product is returned unused and in its original condition
Select your desired product, add it to the cart, enter your shipping details, and complete the payment easily through the store.
Yes, all products are covered by a warranty against manufacturing defects.
We offer:
• Credit and debit cards
• Approved payment providers within Saudi Arabia
• Cash on delivery
You will receive a confirmation notification once the transaction is completed.
Orders are shipped to the registered address through approved shipping companies within Saudi Arabia.
Yes, refunds can be requested within 14 days of receiving the order, provided the product remains in its original condition according to the return policy.
